If you decided to check out customer service job descriptions, good for you!
In my opinion, you're moving towards one of the most interesting work areas around. I should know, I've been working in support over 12 years now!
Unrightfully so, support jobs didn't have an all that good name in the past, being in the complaint business and all. But nowadays things are looking up!
More and more companies are realizing that a good customer support is vital to build trust with their current and future buyers. On the Internet, trust is the most valuable commodity. Without it, they lose... BIG TIME!
Succesful companies are handling customers with care. Customer care! And they are hiring folks that understand customer needs, and can act upon them, both online and off.
To better understand what a support job entails, read these customer service job descriptions closely. If you know the job, you have a better chance of landing it, right?
I've experienced first-hand the power of the resumes you can create with Carla Vaughan's excellent advice, which was groomed in over 20 years of experience.
I can only say that you cannot afford to skip it. And I'm not just saying it as Carla's friend, but also as a believer! (You'll be one soon, too!) I can't speak highly enough about it!
OK, here we go!
Here's a compilation of what I collected over the years from my own job descriptions:
Finding Customer Service Jobs Online - You do not have to leave your house to find good customer service jobs. You do not even have to have years of experience to get hired!
A customer service resume example for you! - You asked for it, we got it for you! I've asked my good friend and resume expert to create a first class example for you to get some inspiration.
Job Interview Success System - An excellent, step-by-step guide,
that will teach you the simple strategies you can apply to land the
job of your choice. Bonnie Lowe's package is the full Monty and
covers all you need to know, I highly recommend it!
Ultimate Guide To Job Interview Answers - If you just want to know what answers to give to those many trick questions, this is a good choice! It'll show you not only how to provide an agreeing answer, but how to then reinforce your fitness for the job in the interviewers mind, and ask active control questions. This is a good choice if you have an upcoming interview that you want to prepare for.
Customer Support Jobs and Call Center Jobs - A jobs search engine that unites job seekers and employers within the call center, customer service, telemarketing, telesales, help desk, sales and CRM industries, from entry level through executive management.