What does Customer Service mean?

by Ericka Young
(Chicago, Il (USA))

What does customer service mean?

Answer


Date: November 14th, 2007.

Hi Ericka,

In the past I've written two pages on this subject:

A customer service definition from the Customer's point of view

What is Customer Service? The Essence of Great service

Anybody else want to add to that? Please use the comments box below!

At your service,

Erwin.

Comments for What does Customer Service mean?

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Oct 25, 2009
the effective and efficient meaning of customer service.
by: antonio t. singh jr.

the EFFICIENT and EFFECTIVE meaning of customer service is not about practicality but its about principle. . . .

Dec 14, 2009
good
by: Anonymous

ya my think customer service is that customer need to be understand

Jun 07, 2010
vogus
by: Anonymous

This term is a vogus and useless it has no impect.

Jun 19, 2010
service
by: Anonymous

customer service mean to understand the all information for the customers.

Feb 18, 2011
What is good customer service?
by: Anonymous

Helping the customers in a friendly manner. having thorough knowledge of the inventory and experience the products and being helpful to make the customer to make the best choices for them.

Apr 06, 2011
what??
by: Anonymous

what does customer service mean???????

Jun 09, 2011
What does Customer Service mean?
by: Sandeep

I don't customer service so kindly explain of customer service.

Jul 27, 2011
my thinking
by: ibrahim

Customer service is the process of identifying and put the level of service in place to ensure customer satisfaction

Sep 10, 2011
What is "good" Customer Service
by: Sonia

Good Customer Service is providing needed information or services that exceed the expectation of the customer.

Oct 02, 2011
not helping
by: tafe bitch

can any of you define this a little better?!?

Nov 10, 2011
YH
by: Anonymous

it MEANS BEING FRIENDLY AND STUFF! AND SHOWING THEM YOU ARE LISTENING AND YOU CARE ABOUT WHAT THEY WANT

Nov 10, 2011
YH
by: Anonymous

it MEANS BEING FRIENDLY AND STUFF! AND SHOWING THEM YOU ARE LISTENING AND YOU CARE ABOUT WHAT THEY WANT

Feb 19, 2012
customers services means NEW
by: mina samuel

to go extra miles if the customer ask for your help
to make the customer more satisfied as much as you can in a very professional way

Mar 26, 2012
Good customer service NEW
by: Anonymous

Going above and beyond peoples needs while creating a good image for the company By listening, understanding, and caring

May 07, 2014
positive attitude NEW
by: Paz

Providing a lot of information about the company and the product you are selling with positive attitude

May 07, 2014
positive attitude NEW
by: Paz

Providing a lot of information about the company and the product you are selling with positive attitude

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