What does Customer Service mean?

by Ericka Young
(Chicago, Il (USA))

What does customer service mean?

Answer

Date: November 14th, 2007.

Hi Ericka,

In the past I've written two pages on this subject:

A customer service definition from the Customer's point of view

What is Customer Service? The Essence of Great service

Anybody else want to add to that? Please use the comments box below!

At your service,

Erwin.

Comments for
What does Customer Service mean?

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Oct 25, 2009

the effective and efficient meaning of customer service.
by: antonio t. singh jr.

the EFFICIENT and EFFECTIVE meaning of customer service is not about practicality but its about principle. . . .

Dec 14, 2009

good
by: Anonymous

ya my think customer service is that customer need to be understand

Jun 07, 2010

vogus
by: Anonymous

This term is a vogus and useless it has no impect.

Jun 19, 2010

service
by: Anonymous

customer service mean to understand the all information for the customers.

Feb 18, 2011

What is good customer service?
by: Anonymous

Helping the customers in a friendly manner. having thorough knowledge of the inventory and experience the products and being helpful to make the customer to make the best choices for them.

Apr 06, 2011

what??
by: Anonymous

what does customer service mean???????

Jun 09, 2011

What does Customer Service mean?
by: Sandeep

I don't customer service so kindly explain of customer service.

Jul 27, 2011

my thinking
by: ibrahim

Customer service is the process of identifying and put the level of service in place to ensure customer satisfaction

Sep 10, 2011

What is "good" Customer Service
by: Sonia

Good Customer Service is providing needed information or services that exceed the expectation of the customer.

Oct 02, 2011

not helping
by: tafe bitch

can any of you define this a little better?!?

Nov 10, 2011

YH
by: Anonymous

it MEANS BEING FRIENDLY AND STUFF! AND SHOWING THEM YOU ARE LISTENING AND YOU CARE ABOUT WHAT THEY WANT

Nov 10, 2011

YH
by: Anonymous

it MEANS BEING FRIENDLY AND STUFF! AND SHOWING THEM YOU ARE LISTENING AND YOU CARE ABOUT WHAT THEY WANT

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