Wells Fargo having a Bad Day...
by Amanda
(Michigan)
The call center employees of Wells Fargo are terrible. Very rude, very short. Angry almost. I wonder if they are having a bad day in the office... everyday.
It makes me afraid to call to ask questions, or make payments. I think it's a terrible image they give to their customers. They need a better training program and they need to say Hello when they answer the phone. Using a better tone of voice would be helpful too.
I can't wait until my mortgage is sold!
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