Web Based Help Desk Software Directory
Web Based Help Desk Software Suppliers, add your tool here
Looking for a Web Based tool, or wish to rate? See the Web based Help desk tools
Support
software functions
People often ask what the functions I'm looking for in help desk
software. There's quite a lot to cover, since the support job is such a
versatile one. I recently took the time to list those functions, so if
you'd like to know, check out my list of most important functions of help desk
and bug tracking software.
Software Suppliers: Add your Web based Tool!
You are invited to add information about your web based help desk solution(s).
There are a few rules, though:
- One submission per tool, only resubmit if you have a new version.
- No hype please, just plain features will do! (Hype will be edited out)
- Max. 3000 characters, so focus on the most important info.
- Max. 1 URL is allowed.
- Visitors will be able to comment on your tool (in fact, we encourage you to ask users to submit their experiences)
- We reserve the right to dismiss a submission without informing you, or providing a reason.
Web Based Help Desk Software Solutions
Below are all listed help desk solutions in order of visitor provided rates. Click on each to see the information provided. You can then also read comments other visitors have made on the tool (if any), or add your own rate and comment.
IssueTrak Help Desk Software
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Help Desk Software and Customer Service Support Software - IssueTrak offers customizable, web based help desk software and customer support software solutions ...
Allbase Suite
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The Allbase Suite combines accounting, CRM, inventory, scheduling, ticketing, and more into one no-hassle web-based solution.
www.AllBase.com
Elementool Pro
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Elementool is a hosted help desk web based solution.
Alongside the free Basic version (stores 200 issues, see Elementool basic test results) Elementool ...
Adminitrack by ASP
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AdminiTrack is an online help desk software solution, offering a low-cost, easy to use web based application for issue and defect tracking.
AdminiTrack,...
WebCISS by Auratech
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AuraTech, which started in Brisbane in 1997, is specialized in developing software for small and midsize businesses, and small offices/home offices (SOHO)...
Help Desk Authority (formerly BridgeTrak for Web)
Not rated yet
Help Desk Authority for Web is written for Microsoft's .NET platform providing a strong backbone for today's fast paced support centers. Software usability ...
Zendesk
Not rated yet
Zendesk HelpDesk 2.0 is an on-demand helpdesk solution for businesses and corporate IT organizations based on the latest Web 2.0 technologies.
Using ...
Support Tracker.Net
Not rated yet
Support Tracker.Net is a Web based help desk. It is one of the modules of TrackerSuite.Net, which also includes other business applications for Projects,...
ProFM Helpdesk
Not rated yet
ProFM Helpdesk online – multi-site helpdesk and building maintenance management system.
Enjoy the freedom of web, stay in control from everywhere.
Start ...
Help Connection.NET Customer Support Solution
Not rated yet
Customer Support Software Solution, for .NET 2.0 +
Features include email to ticket conversion, full searchable knowledgebase with multiple category tiers,...
Expinion.net Help Desk 6
Not rated yet
A web based support & knowledgebase solution, for customer service professionals. Representatives can save time, share info, and present a polished image,...
BridgeTrak for Web
Not rated yet
BridgeTrak for Web is written for Microsoft's .NET platform providing a strong backbone for today's fast paced support centers. Software usability has ...
Other types of help desk software
Here you can check out the applications. For your convenience, I have arranged them in four categories:
- CRM Software packages
- Web Based Help desk software
- Client/Server Help desk software
- Free Help desk and CRM software
Top of Web Based Help Desk Software Directory





