The "Customer is always right" quote... UNKNOWN???
by Tom
(Grapevine, Texas)
Why do you have UNKNOWN as the credit for the quote "The customer Is Always Right"?
The American-born businessman Harry Gordon Selfridge settled in London in 1906 and opened Selfridge & Co Ltd in Oxford Street in 1909, introducing American marketing and advertising techniques with striking success.
He is credited for the advertising quotation "the customer is always right" in both England and America.
Answer
Date: December 20th, 2007
Ehm, well... fumble, fumble... (slowly turning red).
Ah yes, Tom, thank you for setting the record straight... :-X
I learned this quote from one of those huge block that Stew Leonard stores have in front with their customer policy:
Rule #1: The customer is always right!
Rule #2: If the customer is wrong, re-read rule #1.
But someone said it wasn't Stew Leonard's quote, so I just kept it at UNKNOWN at this article:
The Customer Is Always Right, Right?
But after your little history lesson, I have corrected this omission.
Thank you for sharing!
At your service,
Erwin.
Without Site Build It! and Content 2.0 I would've never been able to build this site.
