What is bothering you?We position Customer Service Point as "Your resource for Good Customer Service", but in fact it's "Our Resource for Good Customer Service". I've been in customer service for over 13 years, so I know a little about both the fun of service and the problem areas. But my issues are not necessarily your issues! I can't see inside your head... but we really, really want to know what is keeping your from a perfect customer service performance. Please answer my biggest single question, so we can start making our site your site! What is...
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