Short Customer Service Survey

Please answer the 5 questions below, and click on "Submit your data". That's all there is to it! The results will help customer service professionals to improve their customer efforts, and provide better service to their customers.

Thank you for your participation!

Customer Contact Survey

Please note that all fields followed by an asterisk must be filled in.

To get general info (like shipping information), I prefer to...*
To get general info (like shipping information), I prefer to...*

	Find it myself from the company's website
	Send an e-mail requesting the information
	Chat with a live support person
	Talk with a support person on the phone

To get product information, I prefer to...*
To get product information, I prefer to...*

	Find it myself from the company's website
	Send an e-mail requesting the information
	Chat with a live support person
	Talk with a support person on the phone

When I have a question, I prefer to...*
When I have a question, I prefer to...*