Your Raves - Good Customer Service Stories and Best Practices

Being delighted with good customer service really makes you feel great, doesn't it? If a person makes you feel like you are the most important customer for that company, it can really make you feel like on clouds!

Here's your chance to put the limelight on those who deserve it!

Don't stop by telling that you received great service by company So-and-so, but also share what they specifically did that made you feel a VIP... Others can learn from that on how to delight you and other customers.

The result? More delighted customers. And hopefully, more delightful stories right here!

Original "Best Practices" Articles

Sew and So, UK's largest online Needlecraft shop

Sitesell, Home of Site Build It! (used by yours truly!)

Slim Fast, best practice for building an online community

(Scroll down to see links to other visitor's stories)

If you have a bad customer service experience to share, we're also very interested in that. Please use this page to share your bad service story. If you simply want to contact us, please do not use the form below, but go to our contact info page. Thanks!

Ready to celebrate good customer service?

Good customer service makes your life as a customer just that much easier. But when you experience exceptional customer service, it kind of makes you feel proud to be a customer of that particular companty, doesn't it?

Here's your chance to shine a spotlight on an organization or person that delighted you as a customer!

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They care for customers...

Ok, here are the stories about businesses that go the extra mile!

Being on par in terms of price and quality only gets you into the game.
Service wins the game.

TONY ALESSANDRA

Better Services at Kigali City Council
It was just after the retrenchment of unqualified civil servants that i was acquired as an Administrative assistant in the Political and Social Development ...

Sainsbury's Supermarket, Harlow, England
This is not a single outstanding customer service event so much as a recognition of consistency over time - a gold medal for the marathon rather than the ...

Quality Hotel Vica in Alta, Norway: Delivers!
As part of me visiting my good friend Alf in Norway, we made a roundtrip through the north of Norway, visiting many illusturous places like Alta (home ...

Site Sell's Support goes to the Top
I hope that it is Okay to rave about the customer �love� of this company Erwin, because you have already done so on your ebusiness best practice page.

That ...

Waitrose Supermarket - UK
I have to follow a special diet and needed some gluten free flour. I visited a new Waitrose and searched for the flour on the shelves without luck.

I ...

Acer Computer
My Acer laptop computer simply died one day, and I couldn't even turn it on!

I expected the usual hassle that one gets calling a computer company ... long ...

Great service from Schleich Not rated yet
Our son has been a longtime fan of the Schleich handpainted figures, especially the "World of Knights" series.

Recently, for his birthday he got a box ...

Chear.nl Not rated yet
I planned to buy a new mobile phone, but the cell phone of my choice was pretty expensive... then I found it very cheap at Chear.nl.

Now, finding the ...