Elementool Basic
by Erwin Steneker
(CustomerServicePoint.com)
Elementool is a web based help desk solution that has a basic option that's free of charge.
Elementool Inc. has created a suite of hosted help desk applications:
* Help desk - store all the messages received from and sent to customers in a database in their account, track and view the correspondence history of each message and assign tasks to team members, generate reports and so on.
* Bug Tracking - track new bugs, prioritize and assign bugs to team members, generate bug reports, etc.
* Time Tracking - monitor projects and resource performance, define different tasks, compare estimated with actual time reports, create Gantt charts and more.
System Requirements
As Elementool is a hosted help desk solution, you only need a (modern) Internet Browser and access to the Internet.
Review by CustomerServicePoint.com
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Without Site Build It! and Content 2.0 I would've never been able to build this site.
