B & G Asphalt, Annapolis, MD

by Vincent

B & G Asphalt of Annapolis, Maryland provides very poor service. DO NOT get your asphalt driveway resurfaced by this company.

The owner/operator crowed about how his street paving machine would provide a uniform thickness of asphalt over the entire surface and that it could correct uneven portions of my existing driveway. WRONG!

When he was done and gone, I noticed that in one area near the garage, the new asphalt was applied so thinly that I could see the old surface. Just a few feet away, I had a new hump in the driveway that was not there before. The edge of the driveway is now very uneven whereas before it was a fairly straight line.

When I called to ask him to fix these things under the terms of the one-year guarantee, he blamed it on the paving machine. He said that there was nothing that he could do about it.

After a while, he would no longer take my calls.

It also took him a full year to return and seal the driveway, which was part of the original purchase agreement. Altogether, I am very unhappy with the service that I received from B & G Asphalt. I would not recommend this company to anybody.

Click here to post comments.

Join in and write your own page! It's easy to do. How?
Simply click here to return to Bad Customer Service Stories
.







Page Functions

  • Print this Page




Free Newsletter

  • Customer Servings
    "Customer Servings"
    puts you on the
    inside track of great
    customer service!
    (read more)

    Email Address

    First Name

    Then