AyaNova CE

by Erwin Steneker
(CustomerServicePoint.com)

AyaNova.com offers a low cost help desk support software package with many features of their higher priced peers.

AyaNova CE was originally created in 1995 as an internal help desk support software tool. As they realized thet it may be benificiary to others as well, it was publicly released in the spring of 2000. These are the products they have on offer:

* AyaNova CE: client/server based help desk solution. Pricing structure is such that you pay for each technician you want to track. Prices range from $111 (1-4 licenses) to $71 (50 or more licenses) per license. Prices are reported to go up by November 15, 2004 ($125 at1-4 licenses). Support is included in this one time fee.

* AyaNova Remote Access Server: web access to the application. You only pay a flat fee $228, regardless of number of users.

* AyaNova QBI: Integrates AyaNova CE with Quickbook.

System Requirements
* Microsoft Windows 98 with the Y2K Update 2 and Internet Explorer 4.01 Service Pack 2 (SP2) or later
* Microsoft Windows 98 Second Edition
* Microsoft Windows Millennium Edition
* Microsoft Windows NT® 4 Service Pack 6a (or greater) and Internet Explorer 4.01 SP2 or later
* Microsoft Windows 2000
* Microsoft Windows XP
* Microsoft Windows 2003
* Internet explorer 4.01SP2 or newer required for the Microsoft Data Access Components used by AyaNova

Note: Windows NT 3.x & 95 are not supported

www.ayanova.com