June 06, 2006
June 6th, 2006
Superb customer service is key to make loyal advocates out of your customers.
In this issue:
1. Download 'Excellent Upselling and Cross-selling'
2. CustomerServicePoint.com Info
Download 'Excellent Upselling and Cross-selling'
In this newsletter only one subject. Together with fellow customer service expert Rachael Gerkensmeyer, I wrote a little 'how-to' book on the subject of upselling and cross-selling, called 'Excellent Upselling and Cross-selling'.
As a loyal subscriber to my newsletter, I want you to have it!
You can temporarily get it for fr^ee by entering your First name and e-mail address in the page below. You will then receive an e-mail with instructions on how to download the book!
So why am I asking you for your e-mail address, if you're already a subscriber to Customer Servings?
Simply because I want something in return. I want to know what you think about the book. By doing it this way, I can send you the download instructions easily and ask you for your opinion a week or so later. You won't get any other e-mails on the e-mail address you provide, promise!
So, if you agree to give me some feedback in a little while, enter your information in the page below, and get this party started!
Important note: this link will be up only for 2 weeks, so get it before June 20th.
Get 'Excellent Upselling and Cross-selling' (note: removed the link, as this is only for subscribers)
"DR. PHIL" MCGRAW
Member Info Point Access
The Member Info Point is exclusively for subscribers to Customer Servings. It contains downloads for free e-books, and a special contact form that is sent to all my e-mail adresses, so it will catch my immediate attention!Go to the exclusive Member Info Point
CustomerServicePoint.com Info
We're willing to answer your questions!Just go to our Contact page and shoot! We want to hear from you.
Special Request:
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Customer Servings is the newsletter for www.customerservicepoint.com, your resource on improving customer service. The newsletter is sent at irregular intervals.
Customer Servings is for you!
If you have any suggestions for subjects you would like to see in future issues, or have comments in general on Customer Servings or Customer Service Point, please contact me.
We welcome your remarks!
(C) 2006, Erwin & Marjan Steneker
You are free to use original articles in Customer Servings, if you attach the following bio (including the link): Erwin & Marjan Steneker are passionate about good customer service, check out their website at http://www.customerservicepoint.com/