Customer Servings Newsletter
Back Issues
Below are all back issues of Customer Servings Newsletter, which you can subscribe to from this site.
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July 25, 2008 -- My Biggest Mistake and A Gift for You -- Customer Servings #48
April 29, 2008 -- Customer Service is dead -- Customer Servings #47
April 17, 2008 -- My Father-in-Law made me do it -- Customer Servings #46
December 18, 2007 -- Seven Deadly Sins of Customer Service -- Customer Servings #45
November 01, 2007 -- A Must-see Inspirational Video -- Customer Servings #44
August 01, 2007 -- Why does Singapore Airlines Fly so High? -- Customer Servings #43
June 14, 2007 -- A story that touched my Heart -- Customer Servings #42
May 16, 2007 -- Show the Value of Customer Service Career -- Customer Servings #41
April 23, 2007 -- A skill you cannot afford to ignore -- Customer Servings #40
April 13, 2007 -- 8 keys to good customer service -- Customer Servings #39
February 21, 2007 -- Are you game? -- Customer Servings #38
November 19, 2006 -- What industry do you work in? (Survey) -- Customer Servings #37
November 14, 2006 -- Investing for Customer Service -- Customer Servings #36
October 22, 2006 -- Customer service video, playing now -- Customer Servings #35
October 01, 2006 -- Token of Appreciation -- Customer Servings #34
September 24, 2006 -- Don't touch that phone -- Customer Servings #33
August 13, 2006 -- Welcome to the Fly'n'Lie! -- Customer Servings #32
June 30, 2006 -- Soon it'll be October -- Customer Servings #31
June 06, 2006 -- Download Upsell/Cross sell book -- Customer Servings #30
May 18, 2006 -- Work from Home Special -- Customer Servings #29
April 19, 2006 -- The Co-Worker's Blues -- Customer Servings #28
April 09, 2006 -- Stress wearing you thin? -- Customer Servings #27
March 31, 2006 -- Dress Code Controversy -- Customer Servings #26
February 16, 2006 -- Crash and Burn or Crash and Shine? -- Customer Servings #25
January 22, 2006 -- Friction and the Abrasive Customer -- Customer Servings #24
January 15, 2006 -- Physics, Business and Customer Service -- Customer Servings #23
January 09, 2006 -- Playing Janus -- Customer Servings #22
November 25, 2005 -- Internal Customer Service -- Customer Servings #21
October 18, 2005 -- More on Consumer Loyalty Programs -- Customer Servings #20
September 14, 2005 -- The Tale of the Former Faithful Customer -- Customer Servings #19
August 22, 2005 -- The Customer is Always Right, Right? -- Customer Servings #18
August 15, 2005 -- Should you spoil your customers? -- Customer Servings #17
June 17, 2005 -- Handling Illness -- Customer Servings #16
May 29, 2005 -- The Cost of One Dime -- Customer Servings #14
May 12, 2005 -- Blown it? -- Customer Servings #13
May 04, 2005 -- Three more great articles -- Customer Servings #12
February 10, 2005 -- More gems in the Article Vault -- Customer Servings #11
January 06, 2005 -- Service is helping others... -- Customer Servings #10
November 09, 2004 -- Books, books, books! -- Customer Servings #9
October 28, 2004 -- Following my Passion -- Customer Servings #8
August 19, 2004 -- Launching Member Info Point + e-book -- Customer Servings #7
June 25, 2004 -- Your Dolphin Support E-mail Caught In Spam Tuna Net? -- Customer Servings #6
May 16, 2004 -- Customer Service Surveys 101 (part II) -- Customer Servings #5
April 03, 2004 -- Customer Service Surveys 101 (part I) -- Customer Servings #4
December 14, 2003 -- Taking care of business email - tips--Customer Servings #3
November 11, 2003 -- Free help desk software SPECIAL -- Customer Servings #2
October 03, 2003 -- The buzz about Outsourcing -- Customer Servings #1
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